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Translation from Romanian

The products ordered shall be delivered to all Romanian localities, in compliance with the following conditions: after placing the order on the website www.eauditiv.ro, you will be contacted by e-mail/phone by our operator with a view to confirming the order, the order price, the delivery address and fee and in order to set out the delivery details.

The delivery shall take place within 5-8 days of the confirmation by phone of the order by the CLARFON operator, in Romania and within 14 days outside the country. The period specified is indicative, and it may be changed for reasons independent of our will.

The products shall be delivered from Monday to Friday, except for the legal holidays, from 9:00 to 18:00. The products shall be delivered at the address specified by you in the order.

The delivery shall be made by FAN CURIER in Bucharest and in the country at the seat/domicile/address indicated by you. The delivery shall be made in exchange for consideration, namely the standard delivery/transportation fee shall be of RON 18. In the case of secondary localities, a delivery fee shall be charged per region, depending on the geographic area. This fee shall be cumulated and may be consulted here.

The price of the products ordered and the delivery fee shall be paid according to the payment conditions and methods provided for in point 5. The products shall be delivered in the form provided by the manufacturer and within the limit of the available stock. CLARFON S.A may not guarantee that all products presented are available.

The offer for products displayed is valid within the limit of the available stock. CLARFON S.A. reserves the right to defer the delivery deadlines, if the product or the products ordered are not available in stock at the time of receipt of the order. In this case, the customers shall be informed and consulted in respect of maintaining or cancelling the order.

Upon delivery, the products shall be accompanied by the following documents:

  • the original tax invoice
  • the receipt, if the payment is made in cash, upon delivery of the products ordered.
  • warranty certificates for the products
  • instructions for use products ordered

The absence of our notice and the expiry of the delivery deadline entitles you to refuse to take over the products at any time. If you are not found at the address specified, during the time slot agreed, the courier shall return once again, after contacting you in order to fix another delivery date.

If you are not found at the address specified the second time, during the time slot agreed with our courier, your order shall be cancelled and the product shall be returned to our headquarters.